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Technical service support requests

  • Contact us through email or phone or come to our weekly user support session on Zoom
  • Email:
  • Phone: +358 9 457 2821
  • Open Monday to Friday from 8.30 a.m. to 4 p.m.

Weekly research support coffees

Does formulating your support request in writing feel cumbersome? Please consider joining our weekly research support coffee sessions on Wednesdays at 2 p.m. where you can directly discuss with our specialists!

LUMI User Support Team

If you have any questions or issues related to using LUMI, please contact the LUMI User Support Team.

How to write good support requests


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Last update: February 27, 2024