How to create new user account

There are three different types of CSC user accounts: ordinary accounts for general use (which you can get with or without Haka or Virtu), student accounts for courses, and machine-to-machine robot accounts for managing services.

Getting an account with Haka or Virtu

If your home organization is a member of the Haka or Virtu federation, you can create an account yourself.

  1. Go to MyCSC.
  2. Click Log in or Getting started.
  3. Click Virtu or Haka depending on which federation your home organization is a member of.
  4. Select your home organization and log in to their identity service.
  5. Fill in your information on the Sign up page.
  6. Set your password using 12 characters or more, containing both upper and lowercase letters and at least one number. No special characters are allowed.
  7. You will receive your CSC user account information via email.

Getting an account without Haka or Virtu

The preferred registration method is to log in using Haka or Virtu. If they are not available, an alternative method is to mail the following information to servicedesk@csc.fi.

This mostly applies to foreign collaborators of Finland-based research groups, but basically anybody who has a project to join can register this way.

The application should include:

Note

If you cannot use Haka or Virtu, and do not have a project to join, you can get an account if your home organization has a contract with CSC or you have been granted resources in a program. Contact servicedesk@csc.fi and provide details about your use case, and we will check your eligibility.

Getting student accounts for courses

If you are a teacher and you wish to have course accounts for your students, please send the following information to servicedesk@csc.fi. You must be a registered CSC user before course accounts can be created.

You will receive the accounts' information via email and SMS.

Note

Student accounts are only valid during the course. Please request the accounts in advance, at least one week before the course begins.

Getting a machine-to-machine robot account

If you are a registered CSC user and need another account for managing services that you run in the CSC services, we can create a machine-to-machine robot account for you. Send the following information to servicedesk@csc.fi.

Expiration of user accounts

If you have been granted an account for a fixed period, the account expires when the period ends. Accounts created with Haka or Virtu do not have an end date, and they remain valid as long as the account's password is changed once a year.

All accounts are immediately terminated if their owner is not reachable, i.e. emails bounce back.

Note

If you want to terminate your account, simply skip the annual password change. The account will be terminated one month after the password has expired. If you want to terminate your account more quickly, contact servicedesk@csc.fi